Shipping Policy:
At Unikthreads.com, we strive to provide fast and reliable shipping for our customers. All orders are processed within 1-2 business days and shipped via USPS or FedEx, depending on the destination and package weight. Shipping rates are calculated at checkout based on the destination and package weight.
Please note that shipping times may vary depending on the destination and shipping method selected at checkout. We are not responsible for any delays caused by USPS or FedEx.
International Shipping
We currently do not offer international shipping. We only ship within the United States.
Returns and Refunds Policy
We want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your order, you may return it for a refund or exchange within 30 days of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
To initiate a return or exchange, please contact our customer support team at [insert email address] with your order number and reason for the return or exchange. We will provide you with instructions on how to return the item.
Once we receive the returned item, we will inspect it and notify you of the status of your refund or exchange. If approved, we will issue a refund to your original method of payment or send a replacement item.
Please note that we do not cover the cost of return shipping, unless the item was damaged or defective upon arrival. If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage or defect, and we will provide you with a prepaid return label.
Contact Us
If you have any questions or concerns about our shipping and return policy, please contact us at sales@unikthreads.com.